12/31/2022 0 Comments Remove webfleet from tomtom![]() ![]() I was hopping that someone maybe would follow up ( even I returned the unit) so I have to change the rating for this product down to 1 star. ![]() Update: still today i Had no further contact from tomtom or the seller regarding this issues. The customer service from the Seller was at first willing to help but at the end did not came back to me with a solutions.Īt the end I did sent back the unit as it was not working as it should be! Im hopping TomTom will update the consumer unit in the near future to from the 5150 to the 5250, or will also offer the 5250 as a consumer unit. The live traffic itself was working perfectly and was a good help in the 2 weeks I owned this unit! It is a business to business unit and has a completely different set up from the units i support. I will recommend speaking to your retailer for support as i am not trained on this device and cannot offer any solution. This is XXX again from TomTom Customer Support. The reference number for your query is 1xxxxxxxxxx. In the end I received an email with the explanation! ![]() I tried the tomtom customer service where they transferred me (gave me different numbers to call) to different departments! ![]() I tried different computer with different operation systems installed but no luck. It would just not start updating the unit, even it was showing 3 updates available and also told me what updates are available. The Device itself is brilliant, I do like the new optic the unit itself is build well and It works fairly good and reliable.ĭown side is that you will get not any support from TomTom without a webfleet subscription, as this unit is a B2B unit and a consumer unit! This would be no problem normally but I had issues with updating the maps (came with an old map) and also the mapshare did not update or install the same is to say about the Speed-cameras. To learn more about how and for what purposes Amazon uses personal information (such as Amazon Store order history), please visit our Privacy Notice. You can change your choices at any time by visiting Cookie Preferences, as described in the Cookie Notice. Click ‘Customise Cookies’ to decline these cookies, make more detailed choices, or learn more. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. This includes using first- and third-party cookies, which store or access standard device information such as a unique identifier. If you agree, we’ll also use cookies to complement your shopping experience across the Amazon stores as described in our Cookie Notice. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Notice. ![]()
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